|
Please submit the following form if you're experiencing a
problem with EARTHLIGHT or EARTHLIGHT SPECIAL EDITION. After you have submitted the
form, we will provide you with the phone number and e-mail address of the EARTHLIGHT
technical support team.
If what you want to tell us is really more of a
suggestion or a request for enhancement, please use our Suggestion
Form instead.
When you submit your problem report, we will enter it
into our database, do an initial assessment, and assign the problem to an engineer.
We will post notices regarding bugs reported by our customers in the Known Issues section
of the technical support page, and tips or workarounds in the FAQ section.
Please be as specific as possible when describing the
problem. |
